If you’re a cross-border seller shipping from India, you know this pain:

• A slightly mistyped or insufficient address by a buyer
• A customer who refuses delivery or requests a return
• Packages that never make it back to India but instead vanish into a black hole

When these packages do return, couriers like UPS, FedEx, Shiprocket, ShipGlobal charge 5–7x the forward shipping cost, and you lose inventory for 20–25 days. Imagine losing a $200 product just because of an address error.

That’s exactly why last Christmas, we acquired a small warehousing facility in Dallas, Texas. From here we:

• Ship locally within the US
• Accept & manage returns (USPS even gives free returns in many cases)
• Save thousands of dollars on lost inventory & inflated reverse charges

The math is simple: a small 3PL warehouse = insurance for your business + massive cost savings.

I highly recommend fellow cross-border sellers to explore this. It adds a bit of cost upfront, but the returns are immense.

• I’ve now opened up our Dallas warehouse facility to other sellers. If you’d like to explore this opportunity, just drop a comment below or ping me directly.
• I’ll also share a link to our WhatsApp community in the comments where we’re building a seller-first space around cross-border growth.